Frequent Asked Questions
The following list of questions represents what you have asked us most frequently in the last few
months. We hope with this to offer you a brief of information on our way to serve the community.
However, we encourage you to call or to send us your communication requests, we will contact you
soon after we receive your note. Thank you.
Question - What is the objective of having a Website?
Answer - A question frequently asked by professionals and business owners across all industries. The answer in part is directly related
to the objective of promoting and selling products and services to the community where you reside or across the nation or perhaps
across the world. Having presence in the WWW offers yet another channel to accomplish marketing objectives. There are secondary
objectives a well designed website accomplishes along the utilization of tools bringing or increasing traffic to the site.
Question - What do I need to consider when creating a website?
Answer - There are a number of general upper level elements when designing a website, the following are the basic ones you need to
have in mind:
TTo who is the website directed - Here you will consider the target audience you are directing your information, products and
services. The public will dictate the number of elements in your presentation, the language, the terms, colors, pictures, graphics
and other components.
Age group - If your target audience is of a particular age group, you need to integrate language, culture and specifics to the case.
This will affect your selection on font type, font size and potential animations to include.
Ethnicity - It is of a paramount importance to consider the groups you want to address and in what languages do you want to give
your information. If addressing an audience in Italian increases the opportunity of landing a sale, by all means give your products
and services in any language you need. For instance, have you observed we are offering this information in English and Spanish?
Well, we are in Texas
Names and Symbols - Imperative to observe the utilization of symbols and possible abbreviations of products and services that
will translate or have a different meaning in other local languages and thus the information will be not well taken.
Question - Will HoustonWSites offer me a detailed design process?
Answer - Our objective is to go along you in the process of designing your website offering you alternatives to achieve your objectives.
Question - Does HoustonWSites design my logos and graphics?
Answer - Yes, that is one of the several services we offer you.
Question - How long does it take to have a website completed?
Answer - It varies on the number of components on the pages, functionality, artwork and other items; however, you are fully informed
as the status in the development progress.
Question - What about maintenance of my website?
Answer - In most of cases, we offer a monthly service to keep the website updated and with refreshed data and components. We have
several packages beginning at 10 hours per month all the way to a 24 hours maintenance services.
Question - What is the cost of a website?
Answer - It varies based upon the complexity of it, the number of hours of development, graphical design, QA, documentation, the
inclusion of a database, forms, animations, etc. However, we offer special packages every month for you to accomplish your objectives
at a reduced price. Please visit Specials.
Question - What about guarantee?
Answer - We offer you 90 days warranty on all products and services you obtain from HoustonWSites.
Question - How can I initiate the process of designing a Website for my company with HoustonWSites?
Answer - There are a number of steps in the process from contacting us to the release of the website. Initial contact is preferred to be
personal, but we can work remotely if this is the avenue of your selection. In the first phase of the project, we need to learn your
objectives and all the above mentioned components of your future website. We want to make sure we understand your company, your
plans for the website and alternative paths to aid you achieving the goals you have proposed.
We will propose a website architecture with a given number of pages, components and other ‘widgets’ that all together have the task of
producing the effects on visitors to the site that you expect. A development process follows with stops for you to see the feel-and-look
of the work in progress and to adjust elements that in a paper may look appealing. Internal development followed by Quality Assurance
test processes takes place until completion of the website. If HoustonWSites host the website for you, we will then proceed to upload
and release the website to the www. If, by the contrary, you have hosting arrangements, we will require the credentials necessary to
upload the website with all its components to the hosting location of your own.
Question - After the project is completed, is HoustonWSites offering maintenance and Support?
Answer - Yes. The section of the agreement we will establish includes a predefined number of hours of maintenance per month. In these
several hours, changes of content, pictures, symbols and other changes and alteration will be produced. Notice that these hours of
maintenance will not cover new development, only the labor needed to keep the current website in good shape and updated.
Question - Do we have to sign a maintenance agreement with HoustonWSites?
Answer - No, this is optional. If you decide not to have maintenance on your website, you do not have to have a contract.
Question - What other services do you provide apart from Website development?
Answer - In total we provide six basic services:
Website design and development already covered
Presentations design and implementation
Houston Web Sites
Designed and Managed by HoustonWSites